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How BangleBet Handles Your Personal Information

Your account data, payment activity, and session details are handled with clear rules — what we collect, why we hold it, and how you can request changes. Access to this platform depends on your local law and eligible regions.

Account Data ProtectionbKash & Nagad Payment PrivacyYour Right to Request ChangesCookie Controls Available
BangleBet How BangleBet Handles Your Personal Information
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Account Security

Your account is protected with SSL encryption and OTP verification on login. We do not store full payment credentials — bKash, Nagad, and Rocket transactions are tokenised at the point of processing.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the settings panel in your account.

Data Retention

Active account data is held while your account remains open. After closure, records are retained only for the period required by applicable compliance rules, then permanently removed from our systems.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies. Contact support to start any of these requests.

PRIVACY CONTACT

Reach Us About Your Data

Team online

Email Support

Send a data request or privacy question to our support address. We respond to account-related privacy queries within a reasonable timeframe during business hours.

Live Chat

Open the chat window from your account dashboard to speak with a support agent directly about data access, correction requests, or account deletion queries.

Account Settings

Some data preferences — including marketing contact opt-outs and cookie settings — can be managed directly from the privacy section inside your account settings page.

Common Questions About Your Privacy

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad number. Device and session data is also logged for security purposes.

Full wallet credentials are never stored on our servers. Payment data passed to bKash, Nagad, or Rocket is tokenised and limited to what each processor needs to complete the transaction.

Yes. Contact support via live chat or email with your account details and a data access request. We will confirm your identity and provide the relevant records within a reasonable period.

Submit a deletion request through support. Where no legal retention obligation applies, your data will be removed from active systems. Some records may be kept for the period required under applicable law.

We do not sell personal data. Information is shared only with payment processors like bKash and Nagad, and only to the extent needed to complete transactions or meet compliance requirements.

This policy applies to all account holders in regions where the platform operates. Whether access is available to you depends on your local law and eligible regions — check the terms page if you are unsure.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.